Shipping Policy
We aim to make your order and delivery experience simple, quick and transparent. Here's everything you need to know about our delivery process.
Within City
Delivery within the same city is generally completed within 1 hour. Free delivery or minimal shipping charges may apply.
Different City
Delivery generally takes 2–5 hours or may vary depending on the distance between locations.
Address Verification
Once your order is confirmed, our team will contact you to verify the delivery address.
1. Order Confirmation
Once your order has been successfully placed and confirmed, our team will contact you to verify the delivery address and order details.
This helps us ensure that your order is sent to the correct location and allows our team to confirm the applicable delivery arrangements.
2. Within City Delivery
Orders delivered within the same city are generally delivered within 1 hour after order confirmation and address verification.
Delivery may be provided free of cost or with minimal shipping charges depending on the order and location.
3. Different City Delivery
For deliveries between different cities, the expected delivery time is generally 2 to 5 hours, depending on the distance between the locations.
Actual delivery time may vary depending on the route, traffic, transportation conditions and other factors affecting the journey.
4. Shipping Charges
Shipping charges may vary depending on the delivery city, distance and transportation requirements.
The applicable shipping charges, if any, will be communicated by our team before the order is finalized or dispatched.
5. Delivery Address
Please ensure that your delivery address and contact details are accurate when placing your order.
Our team will contact you after order confirmation for address verification before arranging delivery.
6. Delivery Delays
While we aim to deliver orders within the estimated timelines, delivery may take longer due to traffic, weather conditions, route availability, transportation issues, holidays or other circumstances beyond our control.
If there is a significant delay affecting your order, our team will assist you with the latest available delivery information.
7. Product Availability
Delivery timelines are also subject to product availability and order confirmation.
If additional time is required to arrange or source a product, our team will communicate the expected timeline with you.
8. Bulk & Business Orders
Bulk, commercial and business orders may require separate transportation arrangements depending on quantity, product type, destination and distance.
Delivery timelines and transportation charges for such orders will be confirmed separately with the customer before dispatch.
9. Delivery Inspection
We recommend checking your package and products at the time of delivery whenever possible.
If you notice visible damage, missing items or an incorrect product, please document the issue and contact our team as soon as possible.
Fast & simple delivery.
We keep the delivery process straightforward so your order can reach you as quickly as possible.
- Place and confirm your order.
- Our team contacts you for address verification.
- Delivery is arranged based on your location.
- Receive your order at the verified address.
Questions about your delivery?
Our team can help you with order status, delivery information and transportation-related questions.
Need an update on your order?
Contact our team for help with delivery status, shipping arrangements or any order-related questions.
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